Refund Policy for VosuAI

Last Updated: May 19, 2025

At VosuAI, we want you to feel confident in your purchase. However, we do have some important guidelines regarding refunds to ensure fairness for all users.

Who Can Get a Refund?

• Request Window: You must contact us within 3 days of your purchase to be considered for a refund. Requests made after this period will not be accepted.
• Credit Usage: If your account has used more than 50 credits from your purchase, you will not qualify for a refund, even if you are within the 3-day window.

How to Start a Refund Request

1. Email Us: Send a message to [email protected].
2. Include Information: Please provide your account email, order number, purchase date, and a brief explanation for your request.
3. Act Quickly: Make sure your request is sent within 3 days of your transaction.

What Happens Next?

After we receive your request, our team will review your account and purchase details. We'll let you know the outcome as soon as possible. If your refund is approved, we'll return the payment to your original payment method.

Policy Changes

VosuAI may update this refund policy from time to time. Any changes will be posted here, so please check back for the latest information.